I'm on my 4th cleaning lady, and she's AWESOME! I've never been able to recommend any others in the past. I, too, am in Richardson, so she'd come to you! My house is literally spotless when she leaves. She and her two sisters clean and are there for about 4 hours each time, so you know it's a thorough job. Her name is Irma Mendez, and her # is ###-###-####. Her English is NOT the best, but her daughter, also named Irma, is primarily who I deal with on the phone. She and I discuss everything... my need to buy a new vaccuum, special projects like cleaning out the fridge, if her mom or I need to reschedule, etc. They're truly the best. She cleans my house every other week. Good luck! I'd love to know how things go if/when you speak with her!